Many people who live in Massachusetts do not know that they are entitled to certain consumer rights. These rights have been enacted in the state under the Consumer Protection law. Many store owners or businesses may not fully know about their obligations under this law.
Unfair and Deceptive Practices
The law protects consumers by stating that practices that are unfair or deceptive are not legal. By speaking to a consumer law attorney in Northampton, MA, you can learn more about some of these practices. For example, it is against the law for a business to charge consumers higher prices than what is marked or advertised. Likewise, a business should clearly post its refund or return policies.
What About Warranties?
If a business does not relate relevant information about its products or services or misleads you about its products or services, you need to contact a consumer law attorney about your transaction. If you do business with a company that does not meet its warranty contract, you also need to discuss the matter with a specialist attorney.
Have you heard of bait-and-switch advertising? Sellers use this method to entice a buyer to purchase a specific item with the goal of veering him or her toward a higher-priced purchase. If you believe that you have transacted business with a company that violates your consumer rights, you need to set an appointment with a consumer law attorney right away. Do so while the matter is still fresh in your mind so you can relate all the details of the activity.
Who to Contact
If you would like to know more about your rights in this respect, contact a law firm such as Connor Morneau & Olin LLP today. Find out why you should report any unfair practices. You deserve to be treated with honesty and integrity. Whether you have been deceived by a community retailer or scammed by a store online, you need to find out more about your rights.